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  Herb's Locksmith



Contact Information

98 Broadway
Arlington, MA 02474
Telephone: (781) 643-4200

Visa and Mastercard accepted Image   Credit Cards Accepted: No

Around the Clock Service   24 Hour Mobile on-site service available: No

Service Area: Serving Arlington and surrounding areas.

Business Hours

Monday : 8:00 am - 1:00 pm
Tuesday : 8:00 am - 1:00 pm
Wednesday : 8:00 am - 1:00 pm
Thursday : 8:00 am - 1:00 pm
Friday : 8:00 am - 1:00 pm
Saturday : Closed
Sunday : Closed


More Business Information

Listing ID: 24467

State: Massachusetts

GPS coordinates:
Latitude: 42.409642
Longitude: -71.139387

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Customer Reviews & Ratings


Rating 4.0, based on 6 votes.


Rating: (5 / 5)

My first problem: I needed a lock on a patio door. I tried two other locksmiths before calling Bill. One diagnosed the problem via photos and arrived with the wrong part completely. Then he said that I needed to replace the whole door. The other locksmith said, \"No, sorry\" over the phone.

Bill diagnosed the problem and explained what caused it. This door opens from the inside by pushing *UP* on the handle, not down, as usual. Someone got desperate and took a pair of pliers to the lock, which was in bad shape.

I needed this repair very quickly, and Bill sent for the part by next day air. He offered to install it on THE SAME DAY that the lock arrived. That\'s really going above and beyond.

My second problem: I had a padlock with no key. Bill took care of the padlock no problem. He sold me a new padlock and key ID rings at a price that was more than reasonable. His shop had all kinds of padlocks and all kinds of key IDs, and I\'m sure that would be true with anything I wanted.

My third problem: try as I might, I could not get the aged shower curtain rings (four kinds) off of the tenant\'s rod. I honestly thought it needed a bolt cutter. Bill took me seriously, agreed to come after his normal working hours, and easily removed the shower curtain rings by hand. I was so embarrassed, but Bill was kind. He wasn\'t even going to charge, and then his price was not anything close to a locksmith\'s hourly fee.

Bill was always on time, always agreeable. He knows what he\'s doing. He doesn\'t put on any airs. He\'s salt of the earth and utterly reliable. His shop has longevity. He is a real contributor to the community in Arlington.

Rating: (5 / 5)

Excellent Service! Bill came very professional!! Would definitely use them again. Thanks!!!

Rating: (5 / 5)

The service was excellent . Thank you so very much . I would very highly recommend using them .

Rating: (5 / 5)

Call and ask for Bob or bill. Honest, great price, fast. Sticks to his word and work! Thanks for everything bill and Bob!

Rating: (5 / 5)

Used them to swap out locks on a new home. A few weeks later I got a key stuck in my door; they came out within 20 minutes, removed the key, and made me 3 copies— and then refused to charge for their time! Great customer service. They’re my go-to guys now.



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Recent Reviews

AAA Locksmith
Location: Kansas City, Missouri
They won’t tell you the price until the technician gets here. I was charged $300 just to drill out a lock. Another company later told me they would have charged $80.
Rating: (1 / 5)
P C Lock & Key
Location: Fort Wayne, Indiana
Arrived on the scene quickly and changed all the locks in the house even faster. Will use again without hesitation. I recommend him to many people in my line of work.
Rating: (5 / 5)
AJA Lock & Key
Location: New York, New York
Great service, good prices... what more can you ask?
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Donovan's Locksmith
Location: Wilmington, Delaware
I do not write reviews but, I was motivated to write one for Jonathan and Donovan's Locksmith!

I needed to get my 2 new truck FOBs programmed but, did not want to have to use the dealer, make an appointment, and wait! I found Donovan's Locksmith but, could not find any reviews?? I finally found one -- and, it was a bad review.

I reached out to Donovan's to confirm they program FOBs and to find out how much they charge. I was given a price that I was happy with and asked them why only 1 review -- especially since it was a bad review. Jonathan explained the situation and I decided to give them a chance. Very glad I did!!

The price he quoted was a bit more than the dealer was going to charge but, he did two FOBs for the price of one!! And, for the dealer to do it, I had to make a service appointment and wait for it to be done.

Jonathan came to my house and did it while I was able to continue working! Bottom line, the service was great and will definitely tell my friends and use him again.

As a bonus, he also cut me a new key that I could use to hide on the outside of my truck - no charge!!
Rating: (5 / 5)
Donovan's Locksmith
Location: Wilmington, Delaware
Contacted Jonathan from Donovan's Locksmith to get a couple of new FOBs programmed for my truck.

The price he quoted was a bit more than the dealer was going to charge but, he did two FOBs for the same price! And, for the dealer to do it, I had to make a service appointment and wait for it to be done.

Jonathan came to my house and did it while I was able to continue working!

Bottom line, the service was great and will definitely tell my friends and use him again.

As a bonus, he also cut me a new key that I could use to hide on the outside of my truck - no charge!!
Rating: (5 / 5)