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Bob's Lock Safe and Key
Contact Information
3112 W 3500 S
West Valley City, UT 84119
Telephone: (801) 966-6767
Credit Cards Accepted: No
24 Hour Mobile on-site service available: No
Service Area: Serving West Valley City and surrounding areas.
Business Hours
Monday : 8:30 am - 5:30 pm
Tuesday : 8:30 am - 5:30 pm
Wednesday : 8:30 am - 5:30 pm
Thursday : 8:30 am - 5:30 pm
Friday : 8:30 am - 5:30 pm
Saturday : 10:00 am - 4:00 pm
Sunday : Closed
Customer Reviews & Ratings
Rating 4.8, based on 53 votes.
Ryan Burke
Mar 18 2022
Rating: (5 / 5)
My business partner has used them for years. And I had them rekey our business and would not use anyone else. Highly recommend them for all your rekeying needs!
Steve
Dec 23 2021
Rating: (5 / 5)
Bob's Lock Safe & Key did a terrific job on re-keying my outdoor locks on my rental property in Salt Lake City. They arrived on-time, charged a reasonable rate, did not upsell me, and worked well with my tenants. I definitely recommend them.
Jamal
Feb 23 2021
Rating: (5 / 5)
They were an amazing help in getting me in my car and on the road! New push to start keyfob in less than 20 min! Will definitely use again!
Judon Casias
Feb 4 2021
Rating: (5 / 5)
We have used this location for Personel and our buisiness needs for 17 years since moving into the area. Never had any issues. I called and got a quote for service needed. My wife went in to get it taken care of of. They charged her more that what was quoted. I went in the next day and explained what happened and we were actually mid quoted. But the man in charge came out to deal with me & explained me I was misquoted and and said he wasn’t going to argue with me politely and made up the difference. Maybe because I wasn’t having the best day, I thought the outcome would have been different for me and not to well. Thank you to the boss man that knows how to do buisiness and we will be doing buisiness for years to come for all our locksmith needs. Thanks again Bob!
John McH
Jan 8 2020
Rating: (5 / 5)
Just had Bob's lock guys Rory and Jim move a Safe for me. Service was outstanding. Showed up on time, assessed what needed to be done and were extremely professional in every way possible. Clean, considerate of property and efficient. Would Highly recommend Bob's team especially Cory and Jim .
Julio Salazar
Oct 22 2019
Rating: (5 / 5)
After calling two other companies (1st no show, 2nd couldn't do it) and 2 & 1/2 hours later, Randy with Bob's lock showed up and took care of my problem pretty quick. He was very determined and said he wouldn't have left without getting the job done, even if he had to call backup. That's what I call dedication and great service. My rating is based more so on the employee himself. Thanks for your help, Randy!
Ken Nelson
Mar 22 2019
Rating: (5 / 5)
Great job. On time and very carefull In my home. Would highly recommend to a friend.
Chasity Brown
Dec 16 2017
Rating: (5 / 5)
We had issues with the alarm on our Jeep. Because we did not have a key fob we could not get it to disarm. The jeep would start and then turn off immediately. A tech came out on Saturday evening within about 30 minutes after calling. He disarmed the alarm and it was less money than expected.
Michael Stone
Nov 20 2017
Rating: (5 / 5)
After waiting for almost 3 hours for Pop A Lock to show, they brought a device to open my door, even though specifically being told it was an ignition problem. I knew not to wait for them to go get their gear so I called Bob's Lock. I can't tell you how refreshing it was when they arrived within 30 minutes and had the problem solved, a floating broken ignition key. Professional, competent, kind, and most importantly did not lie about what time they would be there. Thank you guys!
Ruby
Oct 27 2017
Rating: (5 / 5)
They are very friendly and fast service
Donna
Sep 27 2017
Rating: (5 / 5)
Wonderful service! Very fast and efficient. Excellent pricing. I would recommend
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Recent Reviews
Location: Bloomington, Illinois
This is an unprofessional company. Called to ask if they have my car. Told they would get back to me after 45 minutes. One hour later. Called back. They have my car. Aske to get my things out of the vehicle. Told they would need to be paid. I told them hold on. They hung up on me. Called back to give Insurance information. Told they don't handle that. It would have to wait for the Adjuster. Ask to talk to the supervisor. They said ok. The same voice comes on the phone. I say this sounds like the same person. They say it is. I ask to talk to their supervisor. They say that would be the owner. Ask to speak to them. They say it will not help. I say I don't want to complain about their policies. I want to complain about their rudeness. They continue their rudeness by talking over me. They could of avoid all this by talking to me. Asking why they need to hold. Then explaining the policy. If you have a choice never use this company.
Rating: (1 / 5)
Location: Lutherville Timonium, Maryland
Excellent, courteous and fast service. Kept me from having to buy a whole new cylinder for my lock. I highly recommend this business.
Rating: (5 / 5)
Location: Auburn, New York
I locked my keys in my truck at my hotel and was short on time before having to get to a job location, it was 6:30 pm when I called and Ron said he just got home but he would head over to me and be there in 15 minutes, 15 minutes later he arrived on time and opened the door to my truck within a couple of minutes, great guy and great service, I highly recommend without hesitation, very reasonable price especially on short notice,
Rating: (5 / 5)
Location: Shelby Township, Michigan
Quite possibly the best locksmith service this side of the Mississippi. I had to reschedule a couple times and they were always willing to oblige. I was impressed with the quick and efficient service. He checked and rechecked to make sure the new fob for my car worked. I will go to Lakeside for all my locksmith needs. Try them - you'll love them
Rating: (5 / 5)
Location: San Jose,
Bravo Locksmith saves you a lot of time. Last night, I broke my car key near the San Jose Walmart Supercenter, but there was no mechanic open at that time. I found the number for Bravo Locksmith when I was looking for a locksmith near me. I have to say that their team did a great job and was on time. They came at 9:10 p.m. and quickly fixed the problem with my car key. I would for sure use their service again if I needed to. If you need a locksmith in San Jose, I would most definitely recommend Bravo Locksmith.
Rating: (5 / 5)