Eric

Oct 19 2022

Rating: (1 / 5)

These people are trash. I ordered their service after having my keys stolen and my car broken into. They came, opened up my car, only for me to realize that my wallet and phone had been stolen too. Once they duplicated my key, I asked for options to pay them considering my wallet had been stolen (we could have gone to my bank 0.5 miles away, we could have called a family member and asked them to pay by phone, etc.). Instead, the employee grabbed the keys out of my hand and said, "that's your problem," and drove off. They made a bad situation worse. I hope they go out of business.

Ned M

Aug 11 2020

Rating: (1 / 5)

Very angry about their locksmith! I have an Airbnb unit with a sliding glass door and a guest lost a set of the keys. We had a spare key but I was uncomfortable having a spare set of keys floating around so I decided to have it re-keyed.

Arkco came out and re-keyed the door and the keys turn the lock fine but it would not latch. I called him back five min later and he came right back but basically said it wasn't his fault and there was nothing he could do. I told him it worked fine before he came but he insisted that he couldn't do anything about it. I asked for a refund as I now have to call another locksmith to fix this.

He refused, shrugged his shoulders and left with the money. Very unprofessional!!

Jasmine

Jul 19 2018

Rating: (5 / 5)

Arkco is a real locksmith, because they do all kinds of car keys. My family always come here for car keys. Best locksmith. Best price